What types of loans do you make?
The Company makes traditional installment loans, which vary in amount and terms and available ancillary products, based on the state of operation and the type of license obtained in a given state. Traditional installment loans have monthly terms consisting of equal payments, and are disclosed in accordance with the federal Truth in Lending Act and applicable state law. Traditional installment loans are a type of credit product that has been around for over a hundred years.
What size loans do you offer?
The size of the loan offered will vary by state, and the loan proceeds (cash to the customer) are in set increments to offer a selection of loan amounts with convenient monthly payments. Check the Branch Locator to see if there is an office near you to learn more about what loans are available.
Do you make internet loans?
We do not make internet loans; instead we choose to locate branches within the community to offer personal service for your cash needs.
How do I apply for a loan?
Check the Branch Locator for an office near you. You may either apply in person or call the local office. We currently do not take applications electronically.
What information do I need to apply for a loan?
For the application, you will need to supply information on your current (and possibly previous) residence, your employment history (and/or information on sources of income that you will use to repay the loan), your social security number, and your monthly expense items. As part of the application process, you must authorize us to obtain a credit bureau report to further assess credit and payment history. When an application is approved, the branch personnel will let you know of any additional items that may be needed.
What is a renewal?
A renewal, sometimes referred to as refinancing, is when you obtain another loan that pays off the balance of your existing loan (less any refunds due to you) and gives the remaining net proceeds to you. This second loan has charges associated with it which will be disclosed on the note and disclosure in a format approved for the state in which the transaction occurs. You will need to determine if the cost of the second loan makes financial sense for your situation. This website contains links to consumer education sites unrelated to Security Finance that may assist you in making that determination.
What should I know about making my payments?
It is important to be familiar with the due dates of your payments, because a late payment may cause you to incur late fees. The local branch staff is there to answer any questions you may have so use them as a resource. In the event of an unexpected problem, it is important to call the branch office where you obtained the loan because they will have your records. The branch staff will try to find a mutually beneficial solution.
Whom do I contact if I believe there is an error in the way my account is reported?
Remember that your information is reported only once monthly so your most recent financial activity may not have been reported yet. If you wish to dispute any information that we have furnished to a credit reporting agency, you should put the dispute in writing and mail it to us c/o Consumer Reporting, PO Box 3146, Spartanburg SC 29304. You should include your name, address and telephone number along with your account number, the specific information you are disputing, and an explanation of the basis for the dispute. You should also attach all supporting documentation or other information necessary to substantiate the basis of your dispute.