Website and $MyLoan$TM Privacy Policy

YOUR PRIVACY IS IMPORTANT TO US

We are committed to protecting our customers’ privacy and we understand that you may have questions about how our website and app collect and use the information that you provide to us. This Website and $MyLoan$TM Privacy Policy (this “Privacy Policy”) describes our practices regarding information received about you during visits to the Site (defined below).

This Privacy Policy supplements our Privacy Notice. This Privacy Policy does not apply offline and does not alter the terms of any other agreement that you may have with us. Your use of the Site reflects your acceptance of this Privacy Policy. If you disagree with any portion of this Privacy Policy, your sole remedy is to immediately discontinue using the Site.

"Site" means and includes www.security-finance.com, $MyLoan$TM , our  mobile application, and any and all websites and mobile applications maintained by any of the Security Finance family of companies, which includes Security Finance Corporation of Spartanburg and all its subsidiaries and affiliates. The terms "we," "us," "our," or "Site Sponsor" as used on the Site mean and include any and all of the Security Finance family of companies. 

What types of personal information does Site Sponsor collect on this Site?

“Personal information” is data that can be used to uniquely identify or contact a single person.  Personal information we collect may include your name, mailing address, phone number and e-mail address. If you create an account with us using our app, we also collect information, including, but not limited to, your loan number and the last 4 digits of your social security number so that you can view, among other things, your last payment date and amount, remaining loan balance and upcoming payment amount and date.  We collect personal information from our users at several different points on our Site.  We will not sell, share, or otherwise distribute your personal information to third parties, unless clearly disclosed within this Privacy Policy and our Privacy Notice.  When we need to collect personal information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information that we need.  For example, if you are interested in getting more information about a loan with us, we will ask you to provide contact information and other information needed to answer your questions or allow us to reach out to you.  We would use your telephone number to contact you to provide information to allow you to determine if one of our loans is right for you. 

What about Cookies and Web Beacons?

Whenever you visit or interact with the Site, we, as well as our service providers, may use assorted technologies that automatically or passively collect information about how the Site is accessed and used. We refer to this information as traffic data. Traffic data may include browser type, device type used to access the Site (i.e., computer or mobile device), unique number assigned to identify such device, operating system, application version, click path taken through the Site, your use of features or applications on the Site, and other publicly available information. This information helps us improve the Site, products and services. Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.

Technologies we use on the Site to collect traffic data may include cookies (data files placed on your computer or other devices used to access the Site), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an e-mail, which indicates that a page or e-mail has been viewed). We may utilize a short-lived form of cookie when you visit the Site. A cookie is used to identify one unique visitor from another visitor during a particular session. A session is the period of active Site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information. This enables the visitor to input their information once and have the information appear later. No personal information is stored on the cookie. A pixel tag may tell your browser to get content from another server.  We, or our vendors, may place cookies or similar files on your computer or other devices used to access the Site for security purposes, to facilitate Site navigation and to personalize your experience while visiting the Site.

To learn how you may be able to reduce the number of cookies you receive from us, or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions related to your browser. If you do disable or opt out of receiving cookies, please be aware that some features and services on the Site may not work as intended and you may not have access to all of the services and features we may offer.

In cases where you may enter the Site from a third party site, such as a search engine or referral site, those sites may use Cookies and/or Web Beacons to monitor their own performance, traffic, etc. You must consult the privacy policy of each site, particularly at any sites provided by third parties, in order to determine what information about you is collected and how that information is used.

Can I confirm that the information Site Sponsor collects is correct?

Keeping your account information accurate and up to date is very important. If you ever have questions or issues with the accuracy of your personal information, please contact us at the following phone number or write us at the following address: 1-866-281-7043 or Consumer Relations, P.O. Box 3146, Spartanburg, SC 29304. We will investigate your concerns and update our records as needed.  You may also reach out to us at the above phone number or address to let us know that you no longer desire our services or no longer want us to contact you.

We request that you keep your contact information as up-to-date as possible so that you may get the maximum benefit from Site Sponsor.

What information do we share with others?

We may share information with service providers with whom we work, such as data processors and companies that help us market products and services to you. When permitted or required by law, we may share information with additional third parties for purposes including response to legal process.  We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.

Please see our Privacy Notice for additional information on how personal information may be shared and how you may be able to limit certain types of sharing.

How is information collected on this Site protected?

Site Sponsor makes commercially reasonable efforts to use currently-available technology designed to provide multiple levels of security regardless of the delivery channel you choose, and to safeguard information according to established security standards and procedures. 

Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.

Am I protected when linking to other sites?

This Site may, from time to time, contain links to other thirty-party Internet websites, banner ads or advertisements for the convenience of users in locating information and services that may be of interest. If you use those linked Internet websites or advertisements, you may leave this Site and go to websites that we do not control. If you decide to visit those Internet sites or advertisers, you do so at your own risk and it is your responsibility to read and comply with the privacy statement on those websites. Your right to privacy on linked sites is limited to whatever rights are provided to you by the owner of the linked site.

This Privacy Policy is for customers and visitors, and only applies to the Site. This Privacy Policy does not apply to any linked site or any site provided by a third party. You must consult the privacy policy of such sites, in order to determine what information about you is collected and how that information is used.  We are not responsible for the data collection and use practices and privacy policy of or the use of cookies on third party websites that you may access from our website.

Online Tracking.

Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as traffic data as described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve your content, which enables them to tailor what they present to you. If you are visiting such sites, most popular browsers (Firefox, Safari, Google Chrome, etc) allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked. You should consult each sites privacy policy to determine how that site's operator responds to DNT signals.

Site Sponsor does not track its customers over time and across third party websites in order to provide targeted advertising.  Third parties that have content embedded on Site Sponsor's Site may set cookies on a user's browser and/or obtain information about the fact that a web browser visited a specific Site Sponsor website from a certain IP address. Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Site. 

Do we collect information about children?

We do not knowingly collect, maintain, or use personal information from our Site about children under the age 18. We request that persons under the age of 18 years old or unable to form legally binding contracts not use our Site without supervision from a responsible adult. If a child whom we know to be under the age of 18 sends personal information to us online, we will take steps to delete the information as soon as possible and only use that information to respond directly to that child, notify parents, or seek parental consent.

Where is the Site operated from?

We are headquartered in the United States. Personal information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage within the United States. We will protect the privacy and security of personal information according to this Privacy Policy regardless of where it is processed or stored.

Your California Privacy Rights.

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year.  We do not share your personal information with third parties for direct marketing purposes by such third parties.

Changes to our Privacy Policy.

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. In the event this Privacy Policy should materially change, we will generally notify our users by posting a notice of such change in a separate section of this Privacy Policy. Your continued use of any of the Site following the posting of changes to our Privacy Policy means you accept those changes. 

Contact us.

We welcome your questions and comments about our Privacy Policy.  Please contact us at in writing at P.O. Box 3146, Spartanburg, SC 29304 or by calling us at 1-866-281-7043.

Effective Date: August 1, 2016.

Copyright 2016, Security Finance Corporation of Spartanburg.   All rights not expressly granted herein are reserved worldwide.

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